MAXI TAXI

13ecab Hobart Maxi Taxis

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Hoist
Ramp
Double Wheelchair
Passengers Only

CUSTOMER SERVICE

Hobart Maxi Taxi drivers and management take customer service very seriously and welcome any feedback, positive or constructive. Our goal is to provide the best service across the industry and specifically focus our energy on the following areas:


EFFICIENCY & PUNCTUALITY 

SAFETY FOR PASSENGERS, DRIVERS AND THE PUBLIC

COMFORT & COURTESY

APPEARANCE & CLEANLINESS

EXTRA EFFORT TO ENSURE A PLEASANT TRIP

PASSENGER SAFTY    In Addition to intensive driver training regarding safety issues, each Hobart Maxi Taxi vehicle is installed with a sophisticated tracking system which allows the dispatch team to specifically locate any vehicle at any time. They are also fitted with a camera which records constantly throughout the journey and  is a legally required in all taxi vehicles in Australia .                                   

EFTPOS -All you maxis are fitted with Eftpos services .  This is a convenient and safe cash alternative GPS SYSTEM - Each maxi taxi is fitted with the latest technology and are supplied with a GPS system which enables accurate information to quide the driver to a destination in a timely manner.                    

WHEEL CHAIRS -Our fleet consists of 14 vehicles, specialising in the transport of wheelchair reliant and special needs customers throughout  Southern Tasmania.  We regularly service organizations such as, the Education Dept, nursing homes, hospitals, disability services, group homes, tourism and individual customers.                                                                                                                                   

GROUP BOOKINGS -The maxi vehicles are a great way to transport groups around the greater Hobart area... what ever the reason.       

TOURS -Our vehicles are very popular for touring Tasmania, whether you want to go to the top of Mt Wellington, Port Arthur or the Huon Valley.                                                                                              

OUTINGS -Many of our regular clients use our services for day trips or outings.  Whether they are visiting family or going out for a meal, we can be there to pick them up and return them at any time 24 hours a day.                                                                                                                                                  

GROCERIES -Maxi taxis are an ideal way to transport your groceries or larger purchases.  sucha as large screen TV's or Sporting Equipment packaged in large boxes that wont fit in a car. 

ABOUT US

The 13ecab  Hobart Maxi fleet consists of 5 LDV & 9 Toyota Hiace Commuter vehicles, specialising in transport of wheelchair reliant & special needs customers, as well as school & tour groups, throughout Southern Tasmania & beyond. We pride ourselves on being professional, well presented, courteous and punctual, and strive to deliver the best service possible at all times. 

Drivers and training are important to us! Since the inception of the TAS (Transport Access Scheme), all Maxi drivers have been required to undertake intense training to ensure they can and do provide a high level of service, safety and comfort for all passengers with disabilities. This training includes a 4 day course overseen by the Tasmanian Government and conducted by Drivers Safety Services Tasmania.  On completion of this course, Hobart Maxi Taxi drivers then undertake a further 2 day training course, where they are mentored by our most experienced drivers, and given a thorough instruction in our vehicles, procedures and systems, as well as management expectations specific to our company.  We also provide ongoing training to ensure all customers travelling in our vehicles experience nothing but the very best.



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